What is your standard lead time?
Orders are fulfilled and dispatched within 30 business days of placement. Note that the standard lead time may vary due to various influencing factors.
What is a rush order service?
Instead of waiting out our standard lead time (30 business days), we can manufacture and dispatch your order within 10 business days for an additional fee.
What happens if my order isn't dispatched within 10 business days and I have purchased the rush order service?
In the unlikely event that we are unable to honor the rush order lead time (10 business days),we will refund you for the full cost of the rush order service AND will keep your products in the front of our manufacturing queue!
Do you offer installation services?
Head over to our 'Find An Installer' page for information!
Do you offer assistance with DIY installation?
We most certainly do! We are here to help you throughout the entire DIY installation process. Simply reach out to us via our many contact methods and we will provide you with as much information as possible.
Can I purchase just the airbox or snorkel separately?
Generally, our airboxes and snorkels are sold as a kit. However, please reach out to us to discuss your specific needs.
Can I pick up my order from your store?
Yes, local pick-up is available for customers who live nearby. Please contact us to arrange a pick-up time.
Can I customise or personalise a product?
Some of our products can be customised or personalised. Please contact us to discuss your specific customisation needs and we will do our best to accommodate you.
Do you offer custom work?
We most certainly do! Reach out to us via our many contact methods to discuss your request.
I don't know what snorkel finish to choose. What is the difference?
STAINLESS
A standard (non-seamless) stainless snorkel is our cheapest option. These are typically polished and fuse welded with colour from the weld, cleaned off then repolished with the welds still visible.
SEAMLESS STAINLESS
A seamless snorkel is a premium snorkel and is more expensive than a standard (non-seamless) stainless snorkel. These snorkels have no visual welds around the tube to make it look like a single piece of tube.
POWDER COATED & SEAMLESS POWDER COATED
Alike the descriptions above however, with a touch of durable black powder coat - optimal for hardcore off-roading!