Commonly asked questions

What is your lead time?

Processing times are displayed within the individual product listing. Generally, our products are processed and dispatched within 3 - 4 weeks of your order being placed; however, we do offer a rush order option for an additional cost.

What happens if my order isn't dispatched within 10 business days and I have purchased a rush order?

In the unlikely event that we are unable to honor the rush order lead time,
we will refund you for the full additional cost of the rush order and will continue to keep your order at the front of our queue!

Do you offer installation services?

Head over to our 'Find An Installer' page for information!

Do you offer assistance with DIY installation?

We most certainly do! We are here to help you throughout the entire DIY installation process. Simply reach out to us via our many contact methods and we will provide you with as much information as possible.

Can I purchase just the airbox or snorkel separately?

Generally, our airboxes and snorkels are sold as a kit. However, please reach out to us to discuss your specific needs.

Can I pick up my order from your store?

Yes, local pick-up is available for customers who live nearby. Please contact us to arrange a pick-up time.

Can I customise or personalise a product?

Some of our products can be customised or personalised. Please contact us to discuss your specific customisation needs and we will do our best to accommodate you.

Do you offer custom work?

We most certainly do! Reach out to us via our many contact methods to discuss your request.

I don't know what snorkel finish to choose. What is the difference?

STAINLESS

A standard (non-seamless) stainless snorkel is our cheapest option. These are typically polished and fuse welded with colour from the weld, cleaned off then repolished with the welds still visible.


SEAMLESS STAINLESS

A seamless snorkel is a premium snorkel and is more expensive than a standard (non-seamless) stainless snorkel. These snorkels have no visual welds around the tube to make it look like a single piece of tube.


POWDER COATED & SEAMLESS POWDER COATED

Alike the descriptions above however, with a touch of durable black powder coat - optimal for hardcore off-roading!

Collapsible row